Privacy policy

Last Updated: June 2026

King Kone USA respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how King Kone USA collects, uses, shares, and safeguards information when you visit our website, place an order, contact us, subscribe to emails, or interact with our products and services.

Information We Collect

King Kone USA may collect personal information that you provide directly to us, including your name, billing address, shipping address, email address, phone number, payment details, business information, order history, and any information submitted through forms, checkout, account registration, or customer support communications.

We may also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages viewed, referring website, and shopping activity.

How We Use Your Information

King Kone USA uses collected information to process orders, fulfill shipments, provide customer support, manage wholesale or customer accounts, improve our website, communicate order updates, send marketing emails when permitted, prevent fraud, comply with legal obligations, and improve our products and services.

Orders, Payments, and Shipping

When you place an order with King Kone USA, your information may be used to process payment, confirm order details, arrange shipping, provide tracking updates, and support returns, exchanges, or service requests. Payment information is processed through secure third-party payment providers and is not stored directly by King Kone USA unless permitted by the platform or provider.

Email and Marketing Communications

If you subscribe to King Kone USA emails or opt in during checkout, we may send you updates about products, promotions, restocks, production equipment, accessories, and company announcements. You may unsubscribe at any time using the unsubscribe link included in our emails.

Cookies and Tracking Technologies

King Kone USA may use cookies, pixels, analytics tools, and similar technologies to improve website performance, remember preferences, analyze traffic, support advertising, and provide a better shopping experience. You may adjust cookie settings through your browser at any time.

Sharing Your Information

King Kone USA may share information with trusted service providers that help operate our business, including payment processors, shipping carriers, website hosting providers, email marketing platforms, analytics providers, fraud prevention tools, and customer support services.

We do not sell your personal information for direct monetary payment. We may share certain information as permitted by law for advertising, analytics, business operations, or legal compliance.

Third-Party Services

Our website may use third-party services, including e-commerce platforms, payment processors, shipping providers, analytics tools, and marketing services. These third parties may collect and process information according to their own privacy policies.

Data Security

King Kone USA takes reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no method of online transmission or electronic storage is completely secure.

Data Retention

King Kone USA retains personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal compliance, fraud prevention, and business recordkeeping.

Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information. You may also have the right to opt out of certain marketing communications or data sharing practices.

To submit a privacy request, contact King Kone USA at support@kingkoneusa.com.

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, including the right to know what personal information is collected, used, disclosed, or shared; the right to request deletion or correction of personal information; and the right to opt out of certain data sharing practices, subject to legal exceptions.

California privacy requests may be submitted by contacting:

King Kone USA
12361 Doherty Street
Riverside, CA 92307
Email: support@kingkoneusa.com

Children’s Privacy

King Kone USA does not knowingly collect personal information from children under the age of 13. Our website and services are intended for business customers and adults who are legally permitted to purchase our products.

Changes to This Privacy Policy

King Kone USA may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

King Kone USA
12361 Doherty Street
Riverside, CA 92307
Email: support@kingkoneusa.com
Website: www.KingKoneUSA.com