Terms of service

Last Updated: June 2026

Welcome to King Kone USA. These Terms of Service ("Terms") govern your access to and use of KingKoneUSA.com, including any purchases, services, content, and products offered by King Kone USA. By accessing our website or purchasing products from King Kone USA, you agree to be bound by these Terms.

Acceptance of Terms

By visiting our website, creating an account, placing an order, submitting information, or otherwise interacting with King Kone USA, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these Terms, please discontinue use of the website immediately.

Products and Services

King Kone USA supplies commercial production equipment, tray systems, consumables, replacement parts, workflow accessories, and related products designed to improve production efficiency and operational consistency.

We reserve the right to modify, discontinue, improve, replace, or update products, specifications, pricing, packaging, and availability without prior notice.

Product images are for illustrative purposes only. Actual products may vary due to manufacturing updates, supplier improvements, or display settings.

Eligibility

You represent that you are at least 18 years old and legally capable of entering into binding agreements when using this website or purchasing products from King Kone USA.

Pricing and Payment

All prices displayed on KingKoneUSA.com are listed in U.S. Dollars (USD) unless otherwise stated.

King Kone USA reserves the right to adjust pricing, correct errors, modify promotions, and cancel orders resulting from pricing inaccuracies or technical errors.

Payment must be successfully authorized and received before an order is processed or shipped.

Order Acceptance

Submission of an order does not guarantee acceptance. King Kone USA reserves the right to refuse, limit, modify, or cancel any order at our sole discretion.

Reasons for cancellation may include product availability, suspected fraud, payment issues, shipping restrictions, pricing errors, or violations of these Terms.

Shipping and Delivery

Shipping estimates provided by King Kone USA are estimates only and are not guaranteed unless expressly stated in writing.

Once an order has been transferred to a shipping carrier, King Kone USA is not responsible for delays caused by carriers, weather events, customs inspections, transportation disruptions, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. Additional fees resulting from incorrect shipping information may be the responsibility of the customer.

Returns and Refunds

Returns, exchanges, and refunds are governed by the King Kone USA Refund Policy. By placing an order, you agree to the terms outlined in that policy.

Website Use

You agree not to use this website for any unlawful purpose or in any manner that may damage, disable, overburden, or impair the website or interfere with another user's experience.

You may not attempt to gain unauthorized access to any portion of the website, servers, systems, or customer accounts.

Intellectual Property

All content on KingKoneUSA.com, including text, graphics, logos, images, videos, product descriptions, software, website design, and branding, is the property of King Kone USA or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, republished, modified, or used for commercial purposes without prior written permission from King Kone USA.

Account Responsibility

If you create an account with King Kone USA, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify King Kone USA immediately of any unauthorized use of your account.

Accuracy of Information

King Kone USA strives to provide accurate information regarding products, specifications, inventory, pricing, and availability. However, we do not guarantee that all information on the website is complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Third-Party Services and Links

Our website may contain links to third-party websites or services. These links are provided solely for convenience.

King Kone USA does not control and is not responsible for the content, policies, security, or practices of third-party websites.

Disclaimer of Warranties

Except where expressly stated otherwise, all products, services, and website content are provided on an "as-is" and "as-available" basis.

King Kone USA makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted website availability.

Limitation of Liability

To the maximum extent permitted by law, King Kone USA shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website, products, or services.

In no event shall King Kone USA's total liability exceed the amount paid by the customer for the specific product giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless King Kone USA, its owners, employees, contractors, affiliates, suppliers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the website, violation of these Terms, or misuse of our products.

Privacy Policy

Your use of KingKoneUSA.com is also governed by the King Kone USA Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

Termination

King Kone USA reserves the right to suspend or terminate access to our website, services, customer accounts, or ordering privileges at any time without notice if these Terms are violated.

Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of California, without regard to conflict of law principles.

Any dispute arising from the use of this website, products, or services shall be resolved exclusively in the state or federal courts located within California.

Changes to Terms

King Kone USA reserves the right to update, modify, or revise these Terms of Service at any time. Changes become effective immediately upon posting to this page.

Your continued use of the website following any changes constitutes acceptance of the revised Terms.

Contact Information

If you have questions regarding these Terms of Service, your account, an order, or any King Kone USA product or service, please contact us:

King Kone USA
12361 Doherty Street
Riverside, CA 92307
Phone: (951) 642-8564
Email: support@kingkoneusa.com
Website: www.KingKoneUSA.com