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32 answers on the King Kone V2™, Dutch Crown Closer™, King Stax™, shipping and returns.

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8 questions

King Kone V2™

  • King Kone V2™ machine
  • Clear 2-piece packing tray (84, 98 and 109mm)
  • Power supply
  • Warranty instructions

The V2 runs cones from 60 to 109mm. The included tray covers 84, 98 and 109mm. For 60mm, 70mm (Dog Walker) or 98mm Slim, add the matching tray. No tools needed to swap.

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Yes. Add the Tube Conversion Kit and the insert for your tube diameter (9 to 14mm). Each run fills up to 115 tubes. Same machine, no second purchase.

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Up to 2,000 pre-rolls per hour from one machine, 169 cones per cycle.

Yes. One person can load, pack and unload. Metering Trays and Packing Fingers make it faster and more consistent, but they are optional. A second person for closing and packaging raises output.

Watch the step-by-step videos, or see a full production run from loading to closing.

See a production run →

The V2 has a 1-year electrical warranty. Register after delivery to activate it.

Register your V2 →

5 questions

Dutch Crown Closer™

No. One Dutch Crown Closer™ works with every cone size we carry. Swap in the receiving tray that matches your cone.

The one that matches your cone size, for example the 70mm tray for 70mm cones. The closer comes with one receiving tray of your choice. Extra sizes are sold separately.

The receiving tray is usually the wrong size for the cone. Check the tray against your cone size. Still stuck? Email support@kingkoneusa.com.

Yes. We make custom receiving trays in-house. Email your cone or tube specs to sales@kingkoneusa.com and we will reply within 24 to 48 hours.

Yes. Contact us to reserve a spot and we will confirm your shipping window.

3 questions

King Stax™ & cones

Pre-loaded trays of 169 cones that load straight into the V2. Each box holds 7 to 8 trays (1,183 to 1,352 cones), in 70, 84, 98 and 109mm, bleached or unbleached.

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Yes, the 169-Series Pusher. It is sold separately and you need one to load King Stax trays.

King Stax comes pre-loaded on trays and saves about 30% of the labor. King Tower™ cones come stacked in tower sticks and are loaded by hand. Compare both on the production run page.

Compare cones →

3 questions

Accessories & parts

Pick the fill weight per cone:

  • 0.35g for minis, or to stack 2 or 3 fills
  • 0.5g for standard cones
  • 0.7g for larger cones

For a 1g pre-roll, run two 0.5g fills or three 0.35g fills. Match the series to what you run: 169 for cones, 115 for tubes.

Shop Metering Trays →

No, but they give a firmer, more even pack in one press. Pair them with a Metering Tray for the most consistent pre-rolls.

Shop Packing Fingers →

Shop replacement parts online, or call (951) 245-6999 and we will help you find the right part.

Shop replacement parts →

6 questions

Ordering & shipping

Most in-stock orders ship within 1 to 3 business days after payment. Machines, large orders and freight can take longer; we will contact you if so. You get a tracking email once your order ships.

Shipping is calculated at checkout from weight, size and destination, and shown before you pay.

Yes, from our Corona, CA facility. Call (951) 245-6999 to arrange pickup or local delivery.

For select products and destinations. International orders are paid by bank wire in USD before fulfillment. You arrange the freight from our Corona facility and cover duties, taxes and import fees.

Yes. Apply to become an authorized reseller for dealer pricing.

Become a reseller →

Yes, before it ships. Contact us right away. Custom and special-order items cannot be canceled once production starts.

1 question

Payments

Visa, Mastercard, American Express and Discover at checkout. Phone and large orders can be invoiced with a secure pay link or paid by bank wire. International orders are paid by wire.

6 questions

Returns & warranty

You can request a return within 30 days of delivery. Items must be unused, in original condition and packaging, with proof of purchase. All returns need approval first. A restocking fee of up to 15% may apply to equipment and large orders.

Read the full refund policy →

Opened or used consumables, custom-branded and special-order items, custom equipment, and clearance items, unless they arrive damaged or defective.

Email support@kingkoneusa.com within 5 business days of delivery with your order number, a short description and photos of the product and box. We will arrange a replacement, repair, credit or refund.

You do, unless the return is our mistake: a shipping error, a defective product or the wrong item. Original shipping is not refundable.

Once the return is inspected and approved, the refund goes to your original payment method. Allow 5 to 10 business days for it to show.

The King Kone V2™ has a 1-year electrical warranty. Register your machine after delivery to activate it.

Register your machine →

Still have a question?

Call (951) 245-6999 or send us a message. Our team will walk you through it.